WOOL COLLECTION CARE INSTRUCTIONS
All items from our ALPAKA wool collection are made of natural materials. We therefore recommend dry cleaning, as machine wash could damage the product.
Please use professional cleaning service that has experience with alpaca wool. Inform your cleaner of any spots or stains. Ask the cleaner to use a fresh solvent in low temperature and a process that does not involve tumbling. Some wool may start pilling (the appearance of tiny balls of fluff on the surface of the fabric). Dry cleaning may increase pilling, but your cleaner should remove them as part of finishing process.
If you decide to wash the product by hand, please use lukewarm (30°C) water and very light detergent or wool shampoo. Never use chlorine bleach. Rinse the item as many times as necessary to wash off any detergent or shampoo. Remove excess water by carefully pressing the wet item, avoiding creasing or twisting.
Dry the product flat or in horizontal position and in shade, avoiding stretching. Do not tumble dry. The dried item can be ironed on low temperature, if needed. Before storing it, make sure that the item is completely dry. However, we recommend regular (yearly) dry cleaning, if needed.
Use the WOOL setting on the iron and add water. Always use steam heat when pressing. Avoid extreme pressure and extreme temperature.
Dry cleaning is recommended to remove stubborn stains. Machine wash could harm the product.
FUR COLLECTION CARE INSTRUCTIONS
All of our exclusive ALPAKA items, including Rugs, Throws and Cushions, are made of natural alpaca fur. Each item has a unique appearance, both in terms of color variations and the physical qualities of the alpaca fur.
Every alpaca fur item is different due to the singular and exclusive quality of the fine alpaca fiber that reflects light in a most unique and beautiful way. Rugs, Throws and Cushions made of alpaca fur will at first shed some wool as a natural process. You can fluff your alpaca fur item outside to remove the loose hairs.
Our natural alpaca fur Rugs, Throws and Cushions should not to be kept in damp and humid places. Water and humidity always damages natural materials. Vacuum clean your alpaca fur Rug or Throw regularly, using a smooth mouthpiece; never use industrial or wet vacuum cleaner. Brush your alpaca fur item regularly, as this helps maintain their appearance for a longer period of time. It is recommended, that particles which cannot be reached by vacuum cleaner, should be removed yearly by professional cleaning service. For further information, please contact ALPAKA!
Treat wet stains as quickly as possible without letting them dry. Use a sponge to remove as much liquid from the alpaca fur as possible and then dab it with white cloth or a white piece of kitchen or toilet paper. Repeat the procedure until the stain disappears. Always work from the edge toward the centre of the stain, to keep it from spreading. Always dab the alpaca fur, never rub or scrub it. After removing the stains, dry the alpaca fur carefully with a hair dryer or take it outside (only with dry weather).
Collect particles from the alpaca fur with your fingers. Do not use a sharp object that could damage the alpaca fur. If dirt can be removed with a vacuum cleaner, do not wet the stain. If all dirt cannot be removed from the alpaca fur with a vacuum cleaner, dab the stain with a wet sponge and treat the stain as indicated under the following section - wet stains.
Please do not leave the dyed color alpaca fur Rug or Throw or Cushion under direct heavy sunlight for an extended period of time, as this may damage the appearance of the color shades and variations.